Legal notice

 

Distributor: KAURU Inc.

Representative: YUKI TANAKA. 

Location: Enter the address:

Kawashiri , Yoshida-cho , Haibara-gun , Shizuoka-ken , 421-0302 

Phone number: +81 90 6580 7050

Email address: info@steady-storm.com

Sales price: The amount displayed on the product page (including tax)

Shipping: Air Mail Shipping 10 $ , FedEx Expedited Shipping 20 $

Payment method and time of payment 

Credit card: At the time of billing by your credit card company

Google Pay/Apple Pay/Amazon Pay/PayPal: When billed by the credit card company registered in your account.

Delivery time: Within 5 business days from the date of order, excluding weekends and holidays.

Method of delivery: Delivery to your home

About returns, defective products and cancellations 

If you wish to return or exchange an item, please contact us beforehand by email or phone.

We do not accept returns or exchanges in the following cases

If you have any questions, please contact us.

If the item has been used for more than one time, please contact us.

Products that have been used even once.

 

Products that have been used once - Made-to-order products (custom-made products) - Limited edition products (special limited edition products with a particularly short sales period) - Products that have been damaged or defaced due to customer negligence (including packaging and accessories)

Sale items ・Returns due to customer's convenience (wrong image, wrong size, wrong order, etc.)

Other items that clearly show signs of use (e.g., perfume or tobacco smell, cosmetics on the item, stains or pain on the item, etc.)

In addition, please note that we do not accept returns of items that are different from the image, do not fit, etc. for the convenience of the customer.

Cancellation for customer's convenience is not allowed.

Return period: 7 days